Shipping & Delivery
We are delighted to offer complimentary standard shipping on all orders shipped within the United States.
Order Processing
All orders are processed within 1-3 business days after placement. Orders are not shipped or delivered on weekends or holidays. Please allow additional time for custom-made items, which will be noted on the product page.
Shipping Methods & Delivery Times
- Standard Shipping (Complimentary): 3-7 business days after processing.
- Expedited Shipping (Fee Applies): 2-3 business days after processing. Shipping fees are calculated at checkout.
Please note that these delivery times are estimates and not guaranteed. Transit times may vary, especially during peak seasons or due to unforeseen carrier delays.
International Shipping & Customs
We currently ship to a select list of international destinations. Shipping costs and delivery times for international orders vary by country and will be displayed at checkout. Please be aware that any customs, import duties, or taxes are the sole responsibility of the customer. We are unable to advise on these charges, and recommend contacting your local customs office for more information.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package online.
Shipping Address
Please ensure your shipping address is complete and accurate during checkout, including apartment or suite numbers. We are not responsible for orders shipped to incorrect addresses provided by the customer. For address changes, please contact us immediately after placing your order.
P.O. Boxes
We are unable to ship to P.O. Box addresses. Please provide a valid street address for delivery.
Shipping Restrictions
Someone aged 21 or older must be present to sign for the delivery. We cannot ship to freight forwarding companies.
Damaged or Lost Packages
We take great care in packaging your items to ensure they arrive in perfect condition. If your order arrives damaged, please contact us immediately. For lost package inquiries, please allow 10 business days from the ship date for delivery before contacting us.